Shipping Policy

At Arvessas, we believe the journey of your purchase matters just as much as the product itself.

From the moment you place an order to the moment it arrives at your home, we are committed to providing a smooth, clear, and dependable delivery experience.

This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Our Delivery Commitment

At Arvessas, we create home essentials designed to bring comfort, functionality, and style into everyday spaces.

To provide customers with efficient service and reliable product availability, we work with trusted fulfillment partners and shipping carriers.

Our shipping process is designed to:

• Carefully prepare every order before shipment
• Provide reliable delivery solutions for our customers
• Maintain a convenient shopping experience from checkout to arrival

We appreciate your understanding that careful preparation and reliable delivery require time.

1. Order Processing & Shipping Fees

Every Arvessas order is reviewed and prepared before shipment.

Processing Time

Please allow:

2–5 business days

for order verification, quality checks, packaging, and shipment preparation.

During busy periods, including holidays, seasonal promotions, or high-volume sales events, processing times may be slightly extended.

Shipping Fees

Shipping costs vary depending on:

• Delivery location
• Order size
• Available shipping methods

Any applicable shipping charges will be displayed during checkout before payment is completed.

2. Estimated Delivery Times

Delivery timeframes may differ depending on your location, shipping method, and carrier performance.

Please note that these timeframes are estimates and do not represent guaranteed delivery dates.

Delivery may be affected by factors outside our control, including carrier delays, weather conditions, holidays, or customs processing.

3. Order Tracking

After your order has been shipped, you will receive a confirmation email containing your tracking information.

Please note:

• Tracking updates may require 24–72 hours to appear after shipment
• Some packages may have limited tracking updates during transportation
• A temporary delay in tracking activity does not necessarily mean your package is delayed

If you need assistance with your shipment, our customer support team will be happy to help.

4. Customs, Duties & Taxes

For international orders, customs requirements may vary depending on the destination country.

Customers are responsible for any applicable:

• Import duties
• Customs fees
• Local taxes

Arvessas is not responsible for delays caused by customs inspections, import regulations, or government procedures.

We recommend checking your local customs requirements before placing an international order.

5. Order Updates & Cancellations

We begin preparing orders shortly after they are submitted to ensure timely fulfillment.

If you need to update your shipping information or request a cancellation, please contact us as soon as possible:

Email: service@arvessas.com

Requests should be submitted before your order enters the fulfillment or shipping stage.

Once an order has been processed or shipped, modifications or cancellations may no longer be available.

6. Lost or Damaged Packages

Your satisfaction is important to us, and we want your Arvessas experience to be enjoyable from purchase to delivery.

Damaged Items

If your order arrives damaged:

Please contact us within 72 hours of delivery and provide:

• Your order number
• Photos of the damaged item
• Details about the issue

Our team will review your request and provide assistance.

Lost Packages

If your shipment is confirmed lost by the shipping carrier, please contact us.

After reviewing the shipping information, we will work with you to determine the best possible resolution.

Customer Support

If you have any questions regarding shipping or your order, please contact us:

Holliday's Home Furnishings
320 South 5th Street
Laramie, Wyoming, 82070
United States

Phone: (307) 745-4818

Email: service@arvessas.com

Thank you for choosing Arvessas.

We appreciate your trust and are committed to delivering thoughtfully designed home solutions with a reliable and convenient shopping experience.